The Metric that Matters
I have a friend who thinks government can always cut more staff. I told him when child protection investigators get more than 4-5 new cases a week they become ineffective.
He grudgingly conceded “I guess there have to be some metrics”.
Minnesota tried to keep this caseload ‘metric’ manageable last year by only responding to 28% of maltreatment reports, compared to 62% nationally. This means 21,960 children didn’t get a needed visit from a child protection worker.
Sorry, but fixing this will require adding staff, because decisions to investigate families and potentially even remove children can’t really be privatized.
We have to put aside reservations about ‘big’ government and help counties excel at this work so we can achieve the metric that matters: as many safe children as possible.